Increase Re-Conversion, Loyalty
and Customer Lifetime Value with
Bespoke Ecommerce Delivery Solutions
Build Long-Term Customer Advocacy
What happens after the checkout can make or break your brand’s reputation. How can you exceed your customers’ expectations and extend your brand experience with every ecommerce delivery?
Deliver In Person is proud to help our clients extend their brand experience to every doorstep. Our range of unique and custom delivery solutions all include live tracking with email and SMS updates, proactive driver communication, and recipient feedback mechanisms that help you strengthen customer relationships with every delivery.
Why Send With Deliver In Person?
- Simple, flat rates with generous volume rebates
- Distribution Centre (DC) bulk pick up capable (or stores!)
- Full metro coverage, true edge-to-edge pick up and delivery
- After hours delivery incl. evenings and weekends
- Reverse logistics capable, with pick up verification & workflows
- Real-time tracking, updates and direct line to your driver
- Integrations and eCommerce plugins available
- Major metro cities on eastern seaboard Australia: SYD, MEL, BNE
Delivery Solutions that Underpin the Experience
API Integration
API integration streamlines and automates data fulfilment for fast, accurate delivery.
Business Dashboard
Instantly book or schedule deliveries in an intuitive business portal that provides live tracking.
Mobile App
Book, track, and stay updated with deliveries from a single, convenient mobile app.
API Integration
DIP Dashboard
DIP Mobile App
Seamless API Integration
- Seamless integration between your eCommerce platform, ERP software and the Deliver In Person delivery portal
- Deliver In Person branded or white-label checkout representation
- Every integration is customisable to fit into your existing tech-stack, fulfilment processes and operations
Automatic Data Fulfilment
- Removes the need for copy and paste between multiple systems with automatic data fulfilment – no more manual handling
- Optional reference number automated input to align with your eCommerce platform
- Recipient information and parcel dimensions automatically fulfilled
Tech Support On Speed Dial
- Developed completely in-house at Deliver In Person, no third-party triangulation – deal directly with the devs that built the API for fast troubleshooting
- Built on the widely-used SwaggerHub API platform for standardised implementation
- Hosted, interactive API documentation via SwaggerHub
Seamless API Integration
- Seamless integration between your eCommerce platform, ERP software and the Deliver In Person delivery portal
- Deliver In Person branded or white-label checkout representation
- Every integration is customisable to fit into your existing tech-stack, fulfilment processes and operations
Automatic Data Fulfilment
- Removes the need for copy and paste between multiple systems with automatic data fulfilment – no more manual handling
- Optional reference number automated input to align with your eCommerce platform
- Recipient information and parcel dimensions automatically fulfilled
Tech Support On Speed Dial
- Developed completely in-house at Deliver In Person, no third-party triangulation – deal directly with the devs that built the API for fast troubleshooting
- Built on the widely-used SwaggerHub API platform for standardised implementation
- Hosted, interactive API documentation via SwaggerHub
Designed For Businesses
Of All Sizes.
Whether you’re the ‘S’ or the “E’ in SME, the Deliver In Person portal can flexibly meet your needs. Create profiles for multiple dispatch locations, including addresses + pick up instructions. You can also manage permissions and roles across multiple team members, with billing, admin, new deliveries and view only roles.
Book A Delivery With
Just A Few Easy Steps
Designed to make it effortless to create and manage orders. Book for immediate pick up, or schedule for later. Either way one of our drivers will be automatically assigned and ready to collect your order whenever you need it. Live-tracking means your front-line teams can locate any parcel instantly to provide accurate information for customer queries.
A Single Delivery –
Or A Thousand. Easy.
Built for scale for large enterprises, the CSV upload feature allows you to book hundreds of deliveries in a single upload. Deliver In Person’s capabilities then come into play to handle bulk pick up in a single dispatch.
Designed For Businesses
Of All Sizes.
Whether you’re the ‘S’ or the “E’ in SME, the Deliver In Person portal can flexibly meet your needs. Create profiles for multiple dispatch locations, including addresses + pick up instructions. You can also manage permissions and roles across multiple team members, with billing, admin, new deliveries and view only roles.
Book A Delivery With
Just A Few Easy Steps
Designed to make it effortless to create and manage orders. Book for immediate pick up, or schedule for later. Either way one of our drivers will be automatically assigned and ready to collect your order whenever you need it. Live-tracking means your front-line teams can locate any parcel instantly to provide accurate information for customer queries.
A Single Delivery –
Or A Thousand. Easy.
Built for scale for large enterprises, the CSV upload feature allows you to book hundreds of deliveries in a single upload. Deliver In Person’s capabilities then come into play to handle bulk pick up in a single dispatch.
Peace Of Mind When
You’re On The Go
The Deliver In Person mobile app is perfect for anyone needing peace of mind that a highly important package is safely delivered on time and to the right location. Simple set up and effortless to use while you’re away from your desk or on-the-go.
Flexibility Right To
The Doorstep
You’ll receive your driver’s name and contact details so you can update them on the fly should instructions change. An amazing customer experience and best chance of first-time delivery success!
Tracking Transparency
Your Teams Will Love
Our real-time tracking software allows you to confidently monitor where your parcels are in their delivery journey – peace of mind for you, and satisfaction for your customers.
Peace Of Mind When
You’re On The Go
The Deliver In Person mobile app is perfect for anyone needing peace of mind that a highly important package is safely delivered on time and to the right location. Simple set up and effortless to use while you’re away from your desk or on-the-go.
Flexibility Right To
The Doorstep
You’ll receive your driver’s name and contact details so you can update them on the fly should instructions change. An amazing customer experience and best chance of first-time delivery success!
Tracking Transparency
Your Teams Will Love
Our real-time tracking software allows you to confidently monitor where your parcels are in their delivery journey – peace of mind for you, and satisfaction for your customers.
The Deliver In Person Difference
It’s our mission to help create memorable post-purchase experiences for ecommerce brands. We consistently meet 4.9 out of 5 stars in recipient feedback, 99.98% in full on time, and >99.0% first attempt delivery success metrics, showing our dedication to that mission.
Supported by Delivery Professionals
Our drivers are professional, well-dressed, and trained in customer-centricity. They go above and beyond to create authentic connections with each recipient. Perfectly complementing the human element is our cutting-edge technology platform. Together, our people and tech make a lasting impression.
Build Robust Brand Loyalty
Our range of bespoke services, including branded delivery experiences, helps brands create an unmatchable point of difference. Additionally, proactive communications and feedback mechanisms ensure that Deliver In Person is constantly refining its offering to support our clients in boosting re-conversion, loyalty and customer lifetime value.
Partner with Deliver In Person
The road to unmatchable ecommerce delivery and memorable post-purchase experiences starts here.
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