Deliver Beyond Expectations
Ecommerce Shipping and Delivery that Extends Your Brand Experience to Customers’ Doorsteps
Make a real impact on your customers
Missed delivery timeframes are the number one pain point with customers*. We consistently deliver in full, on-time 99.98% with > +93 NPS
“Before Deliver In Person, 60% of our customer support enquiries were delivery-related. We don’t receive any now.”
Customer service lead, gourmet meals marketplace
“Compared to last Dec, of a small sample of 400 deliveries, phone calls from clients asking where their deliveries were went from 150 to 2.”
eCommerce lead, global jewellery retailer
*Source: Deliver In Person Market Survey, May 2022, 300 respondents
Extend Your Brand Experience
Leverage our hand-picked team to extend your brand experience to every doorstep. Discover the impact that reliable ecommerce shipping and professional, customer-centric delivery drivers can make.
We’re consistently rated 4.9 out of 5 stars by recipients and achieve greater than +90 Net Promoter Score (NPS).
Communicate Your Brand’s Value
Reinforce your brand’s value and build customer loyalty. By partnering with Deliver In Person, your shoppers gain live tracking with email and SMS updates that reflect your brand’s high standards.
Gain Reliable, On-Time Delivery
Create memorable post-purchase experiences with every delivery. We consistently meet 99.6% in full on time and >99.0% first attempt delivery success metrics.
Every brand deserves the chance to create memorable post-purchase experiences that enhance customer loyalty and lifetime value. Deliver In Person is a tech-enabled, experience-driven delivery solutions leader, helping brands create real competitive advantage.
Trusted by Leading Brands
