Deliver In Person receives the Silver Stevie Award for Startup of the Year – Business Services Industries at the 21st Annual International Business Awards
Technology-enabled personalised delivery solution provider Deliver In Person is proud to receive recognition as the winner of the Stevie® Award for Startup of the Year: Business Services Industries Silver Award at the 2024 International Business Awards® (IBAs). This prestigious accolade marks another significant milestone for the company and highlights its dedication to transforming the last-mile delivery experience for online retailers and recipients.
The 2024 IBAs, now in their 21st year, celebrate excellence across a diverse range of industries and include entries from organisations in 62 nations and territories. This year’s competition attracted more than 3,600 nominations from organisations of all sizes and in virtually every industry, making Deliver In Person’s win a notable achievement.
Charmaine Tham, COO of Deliver In Person, comments, “We are honoured to receive the 2024 IBA award for Startup of the Year. This recognition is a testament to our entire team’s relentless pursuit of innovation in the delivery space. We are committed to helping retailers make tangible gains at the intersection of technology and human-centric experiences, ensuring that every delivery experience becomes an extension of their brands.”
Deliver In Person has quickly emerged as a last-mile delivery leader, combining cutting-edge technology with a human touch to drive outstanding post-purchase experiences—right to every doorstep. By partnering with Deliver In Person, retailers are extending their brands beyond the checkout to create compelling reasons for shoppers to come back and reconvert.
“We aim to help retailers deliver beyond expectations,” Tham continues. “We’ve heard phenomenal feedback from retailers who are leveraging our full end-to-end branded delivery services and real-time delivery updates, executed by our professional, customer experience-focused drivers. We’re also hearing that shoppers now want reliable, customer-focused post-purchase experiences above all else. We’re proud to be the partner helping retailers meet and exceed their shoppers’ expectations. These awards are one more reminder that we’re onto something special.”
The company’s delivery data supports its claims of driving a truly exceptional service. It boasts a 95% customer satisfaction rate with 4.9 stars average out of over 3000 reviews, a 99.6% Delivered in full on time (DIFOT) score, a first attempt success (FAS) rate of 98.6%, and a Net Promoter Score (NPS) of +93.
Deliver In Person’s win at the 2024 International Business Awards further solidifies its position as an emerging force in the delivery industry, setting new standards for how last-mile should be executed to create first-class experiences that keep shoppers coming back.
Learn more about the Stevie Awards: International Business Awards.